Our Clients

Cannot stress this enough: You get what you pay for Period!

Being that we cannot afford to have any of our offices experience down time for any great lengths of time I appreciate the fact that Polarverse monitors and receives notifications regarding any issues going on with our office network. Most often Polarverse lets us know there was an issue before we are even aware of anything going on and have already fixed it! Protection of our clients' privacy in this day and age is a battle which I prefer to leave in the hands of a capable professional. Polarverse has always gone above and beyond for our company and gives us great peace of mind.

Polarverse tells it like it is and are always honest and straightforward about issues, causes and services. For the value they provide, Polarverse is more than competitively priced.

Christina Klepp, Director Of Operations
Total Hearing Centre

Polarverse is always available and gets back to us quickly no matter what!

It makes a big difference not waiting for someone else to fit me into their schedule. A lot goes on behind the scenes according to the logs Polarverse sends me (yes I do look at them) and knowing what areas my systems are beginning to have problems before something serious happens is vital to me. Having someone who knows my systems and can take care of problems without me having to stand over them is great! Remote support to fix issues and recommend/source equipment and solutions for us before purchase is a great time saver for us.

Dr. Scott B. McCabe, Registered Psychologist
Dr. Scott B. McCabe and Associates

You Sure Make My Life Easier!

When considering any service price is something we consider. Polarverse is always available when we need them, and they always respond very quickly. Being in the service industry, we find cheaper is not always better, in fact most times it is not. You really get what you pay for. Polarverse is very knowledgeable in their field and have helped our company tremendously. To not have to worry about computer issues and having them looked after for us is very reassuring.

The constant monitoring of our network is very helpful. (Again something we don’t have to worry about!) If there are any issues, Polarverse lets us know immediately as they rectify the problem. Well worth the extra money, considering the websites and hackers now, you never know what can happen to your systems. Very reassuring Polarverse looks after all of this for us.

Kathy Saxton, Office Manager
CMT Engineering Inc.

Network Monitoring has saved us money in costly computer repairs!

We have been dealing with Chris Davis from Polarverse IT Services since 2004. The service we have received from Polarverse has always been top notch and they have always been able to get us up and running in a very timely manner in the event of equipment failure or software issues. We wouldn’t hesitate to recommend Polarverse as your IT Company as they have proven themselves time and time again over the past 10 years.

From the time Polarverse implemented the monitoring of our network which includes system backup, security and overall network health as well as maintaining our spam and anti-virus software at optimum levels. This has ultimately saved us money in costly repairs to equipment and software.

Steve Friend, CEO
Dynamic Filtration Ltd.

My computers can be recovered as fast as 15 minutes!

I'm very protective of my information as I deal with individuals and have, (in many cases), notes and private information on my systems. I would also be lost if any of these details were destroyed in a 'crash' or system failure. With Polarverse's service my computers can be recovered in a very short space of time and I could be back in business as fast as 15 minutes! I have peace of mind knowing my systems are fully protected and any downtime minimized. But better still! I'll never be in a position where I would have to admit to my clients that their information was ever in jeopardy of being lost!

Jacqui McFarlane
Certified Financial Advisor

The entire burden of computer support has been taken off my back!

Thanks to Polarverse and their Ultimate Care Service they provide, I don't have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. We have a network now and can share files no matter if we are in or out of the office, our programs run better, and we don't have the recurring problems that we had in the past and the frustration dealing with multiple vendors with faceless help desks.

For a small business like ours, Ultimate Care just makes sense. It gives you the real necessities of support you need at a fair price. Keeping your clients happy and the income coming in takes precedence over removing temp files or scanning for spyware; but you can't ignore those things either or it will come back and develop into bigger problems. Polarverse's Ultimate Care Service takes that worry off my mind.

It's really rare to find an IT support company that caters to the small business owner like me. With Polarverse, they have the support, knowledge and sophistication of a large company, but the personal attention of a small local company. You would think Chris, who is my main point of contact at Polarverse, doesn't have any other customers because he's always available when I need him and he's never told me he can't get something done. I would highly recommend them to anyone.

Marc Lindner, Owner
Black and White Roofing Inc.

Systems are maintained seamlessly with no downtime, allowing us to be efficient and effective for our clients at all times.

Polarverse has proven to be a worthy and reliable provider of IT services for my small business for the past 5 years.

Dr. Peter Schuringa, President
Handworx Inc.

Outstanding service and your genuine expertise

Thank you so very much for the tremendous job you did recently getting us moved to our new suite of offices at RE/MAX Twin City Realty Inc in Waterloo. Without your expertise we would have most certainly found ourselves in some very dire straits indeed. I especially appreciate that you were able to get us up and running again at our new quarters in such very short order. In our profession today, without operational computers we are totally dead in the water. Your outstanding service and your genuine expertise is greatly appreciated, Chris!!

Mark Maurer
RE/MAX Twin City Realty Inc.

We appreciate our relationship with Polarverse

Polarverse, from initially setting up our network and server, to managing our web security, helping with simple questions and quickly diagnosing issues whether hardware or human error related, has always been a valued person to our company. Prompt responses and fair charges are appreciated. We appreciate our relationship with Polarverse and Chris and would highly recommend him to anyone needing IT services.

Jeff Durnin, Manager
Durnin Motors

Wouldn't survive without Polarverse!!

Always professional, prompt and thorough. Always dependable and goes above and beyond! Recommend Polarverse to everyone!

Cheryl Gawne
Total Hearing Centre

I was up and running again in less than 4 hours!

Polarverse came to the rescue once more! Time was running out, my boss out of the country and my vacation just days away when my server crashed. Chris was into my office in a timely fashion, diagnosed the problem, set me up so I could at least do a little work and then took my hard drive with him and did his magic. . I can’t thank Chris enough for his expertise in fixing my problem but also defusing a melt down by this secretary.

Mary Young, Medical Secretary
Handworx Inc.

I trust him implicitly

I have worked with Chris at Polarverse for a number of years, he knows his clients and his computer/tech knowledge is amazing. I trust him implicitly … he will look for solutions that are manageable for me both financially and technologically. I highly recommend Chris Davis at Polarverse.

Bev Gay, Broker
The Mortgage Group

I had absolutely no knowledge of computers, how they operated, what to buy and what not to buy.

Not only have I appreciated Polarverse’s computer skills and knowledge, but also their honesty, reliability, customer service standards and patience. There are still many times when their services are needed, however, Chris has patiently taught me and I find myself able to solve some of the problems myself. I trust him implicitly.

Jacqui McFarlane
Certified Financial Advisor

He is always available when we need him

We have been using Polarverse’s services for the past 10 years. He is always available when we need him, especially during emergency situations! He is very friendly, reliable and extremely knowledgeable. Being a small company with no real IT Department, Chris has come in and set up our network, provided training, and provides outstanding support. If you are looking for someone like this, Chris is the one to call!

Kathy Saxton, Office Manager
CMT Engineering Inc.

Response, knowledge and support are far superior to any others we have tried in the past

I have used many different IT support people prior to finding Polarverse. Bottom line is we needed someone to keep our computers and system reliable and free of costly downtime interruptions. Chrisʹ response, knowledge and support are far superior to any others we have tried in the past. On top of all that he appreciates the importance of costs and is by far the most reasonable priced IT support I have used.

Hans Klepp, Owner
2K Services

They provides quality work.

I have worked with Polarverse on a number of projects. Polarverse takes pride in great customer relations and does their best to give options and advice that are in their clients' best interests.

Doug Coughey, President
Recovery Force Inc.

Our accounting and email programs are kept in top performance.

Polarverse has always been most helpful when we have had computer issues or when we have required new equipment. They have enabled us to keep our accounting and email programs running in top performance.

Steve Friend, CEO
Dynamic Filtration Ltd.

A very valuable resource for us

Polarverse has been a very valuable resource for us with the management of the security for our home computer and laptops. We've never had any security issue. Polarverse is thorough in his monthly reports and monitoring and is quick to respond to any inquiries or help requests. His monthly fee is well worth the peace of mind in knowing our home devices are secure. I would highly recommend his services.

Jennifer McFarlane, Assistant Brand Manager
Coca-Cola TM Brands, Coca-Cola Ltd.

You are a savior!!!

Thanks Polarverse, I had the yahoo problem, used your “fix” and It worked….yeahhh. Thanks so much. I have clients just coming in from Halifax and I was scrambling wondering how I was going to do my work all weekend if I had to keep running into my office.

Jane Gardner
Royal LePage Wolle Realty

I appreciate the help!

Thanks for the tremendous effort to get me back on line.

Chris Koehler
Rational Canada Inc.

I am confident that whatever recommendations are made are the correct ones and ones

The speed at which Polarverse responds to a call is very reassuring. This attention to the individual clients is the reason why people return. There is a level of comfort in having the repairs being completed onsite. I am confident that whatever recommendations are made are the correct ones and ones which is important for my computer usage.

Cheryl McCabe, Owner
Candy Covers