The entire burden of computer support has been taken off my back!
Thanks to Polarverse and their Ultimate Care Service they provide, I don't have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. We have a network now and can share files no matter if we are in or out of the office, our programs run better, and we don't have the recurring problems that we had in the past and the frustration dealing with multiple vendors with faceless help desks.
For a small business like ours, Ultimate Care just makes sense. It gives you the real necessities of support you need at a fair price. Keeping your clients happy and the income coming in takes precedence over removing temp files or scanning for spyware; but you can't ignore those things either or it will come back and develop into bigger problems. Polarverse's Ultimate Care Service takes that worry off my mind.
It's really rare to find an IT support company that caters to the small business owner like me. With Polarverse, they have the support, knowledge and sophistication of a large company, but the personal attention of a small local company. You would think Chris, who is my main point of contact at Polarverse, doesn't have any other customers because he's always available when I need him and he's never told me he can't get something done. I would highly recommend them to anyone. Marc Lindner, Owner
Black and White Roofing Inc.